Your wbet365 Your data is fully protected — Find out how

1Introduction & scope

By using the wbet365 website and app, you agree to this Privacy Policy. We want you to know exactly how your information is handled — no hidden surprises.

This Privacy Policy applies to all wbet365 services — the website, mobile app, live chat, email communications, and any information provided through any channel. We are committed to treating your privacy as a responsibility, not just a requirement.

2What data we collect

Wbet365 only collects information necessary to deliver its services. We believe minimal data collection is best practice.

Information provided directly by you

• Name, email address, and mobile number (collected at registration)
• Date of birth (for age verification)
• Payment information (mobile banking number, etc.)
• Identity document details (for KYC verification, when required)
• Messages and conversation records sent to support

Automatically collected information

• IP address and device type
• Browser type and operating system
• Activity logs on the platform (pages visited and timestamps)
• Cookies and local storage data

3How your information is used

Wbet365 uses your data only for the purposes listed below — nothing else.

• Service delivery: Managing your account and processing bets and payments.
• Contact: Sending important updates, transaction confirmations, and support messages.
• Security: Detecting fraud and ensuring account security.
• Legal obligations: Meeting regulatory requirements.
• Service improvement: Analyzing user experience to improve the platform.
• Promotions (optional): Sending relevant offers and bonus information with your consent.

4Data Sharing Policy

Wbet365 does not sell or rent your personal information to any third party. This is a firm, non-negotiable policy.

Data may be shared in limited circumstances

• Payment processors: Limited information is shared with services like Mobile Pay and Nagad solely to process transactions.
• Technology partners: With trusted technology partners who operate the platform — all of whom adhere to the same privacy standards.
• Legal requirements: Information may be disclosed under a lawful order from a court or government authority.
• Fraud prevention: Where required to prevent fraud or money laundering.

5Cookie policy

The wbet365 website and app use cookies — small data files stored on your device that help improve your browsing experience.

You can disable or clear cookies at any time through your browser settings. Note that disabling essential cookies may affect certain platform features.

6Data retention period

Wbet365 does not retain any data beyond what is necessary.

• Active account data: For as long as your account remains active.
• Transaction records: Up to 5 years where required by law.
• Closed account data: Up to 1 year after account closure, then permanently deleted.
• Support conversations: 6 months after issue resolution.
• Marketing consent record: 3 years after opt-out (retained as legal evidence).

7Your data rights

As a wbet365 user, you have the following rights over your own information.

To exercise any of these rights support@wbet365.win— email us at. We typically respond within 7 business days.

8Protection of Minors

Wbet365 is strictly for users aged 18 and above. We do not knowingly collect or store data from minors.

Date of birth is verified at registration. If an underage account is brought to our attention, that account and all associated data will be deleted immediately.

9Technical security measures

Wbet365 uses advanced technology to protect your information.

• SSL/TLS Encryption: All data transfers are 256-bit encrypted.
• Firewall & DDoS protection: Servers are always secure.
• Two-factor authentication (2FA): An extra layer of security on your account.
• Regular security audits: Our expert team conducts regular system audits.
• Access controls: Only authorized personnel have access to your data.
• Data backup: All data is regularly backed up in secure locations.

10Privacy Policy updates

Wbet365 may update this Privacy Policy as needed. For any significant changes, we will notify you in advance via email or a platform notification.

Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend checking this page occasionally.

11Contact & Complaints

For any privacy-related questions, concerns, or complaints, please get in touch. We're always here to help.

If we are unable to resolve your complaint, you may escalate it to the relevant authority. That said, we hope most issues can be settled through direct contact.